Licensed training enables organizations to develop trainers from within. Our Train the Trainers programmes equip organizations to take learning and development into their own hands.

There are 3 major components of impactful in-house training:
1)  Good training materials.
2)  The trainer's ability to understand the power and impact of the techniques and concepts.
3)  Trainer confidence and ability to quickly assess the needs of the people in the room.  No training is ever the same.

We train your in-house trainers to fully understand how the tools and techniques of training impact the psyche of the trainee so they can use the most appropriate delivery method to effect real change and development.

Licensed training packages involve full training and annual programme licensing.

Contact us at info@firedragoncoaching for further details of structure and pricing.

Communication Skills

Connected Communication - 1 Day

 Targeting any employee working with internal or external clients wanting to improve their communication or employees working on internal communications.

Course covers:

  • Introduction to Body Language

  • Delivering information in the appropriate style for your audience - Use your listening skills effectively

  • Communication using the right words and the right language

  • Helpful and unhelpful phrases

  • How to speak clearly and directly without ruffling feathers

  • Perceiving a “difficult client” as a major advantage

  • Delivering better internal communications - your internal clients are as important as your customers

 
Speed Networking - 1 Day

Targeting anyone interested in making more effective connections quickly

Course covers: 
    • The Body Language of Networking

    • When to approach and when not to

    • How to connect quickly

    • Making it about them not you

    • How to leave people wanting just a little bit more

    • Words which close doors and deliver a shut down message

    • How to sell yourself in under 60 seconds


    Questions Are The Answer - 1 Day

    Designed to target any employee working with internal or external clients wanting to learn what people are saying when they are not saying it.

    Course covers:

    • How to identify the belief frame of the client
    • 9 keys to challenging assumptions in statements
    • Cartesian Logic for rapid solutions access
    • 3 Reframing techniques that work


    Sales & Procurement Skills

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    Excellence in Retail Sales - 1 Day

    This course is ideal for anyone in a retail sales environment dealing with customers
    Course covers:
    • Build rapport in just 7 seconds - without saying a word
    • Find the eyes in the back of your head
    • Make a customer feel like a guest in your own home
    • Building trust brings the customer back - in more ways than one
    • Effectively work with feedback - grow your ears
    • Read body language and know when the customer wants help
    • Build your personal brand - seamless and sincere is the only way to go
    • Sales language - there really is a process

    Selling & Closing Strategies - 1 Day

    This course is designed for Junior and Senior Sales Managers looking for new techniques for selling, negotiating and closing.

    Course covers:
    • Learning to read individual programming

    • Finding matches and mismatches

    • Using tailored strategy identification to sell

    • Closing techniques

    • Getting the client to close themselves

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